316 miles of distribution lines
AUB has three water sources: 1) The Ingleside Spring, which has been a source
for decades, 2) wells that tap an aquifer that runs parallel to Oostanaula Creek,
and 3) the Hiwassee Utility Commission. AUBs Vernon Wade Filter Plant off of
Ingleside Avenue treats water from aquifer wells and Ingleside Spring. The Hiwassee
Utility Commission Filter Plant treats water from the Hiwassee River. Chlorine
is added to all source water, as a disinfectant, and fluoride is added to prevent
Five above ground reservoirs store treated water that is
supplied to residential and commercial/industrial customers.
CROSS CONNECTION / BACKFLOW PREVENTION
A "cross connection" is an actual or potential connection between a potable (water that is safe to drink) water system and any source or system containing water or other substances that is not safe and fit for human consumption. Types of contamination can include industrial process water, fire protection systems, medical facilities or irrigation systems. If your location has such a potential, a backflow prevention device is required to protect AUB's water supply from contaminants.
This year, all commercial, industrial, and fire-protection customers will be responsible for testing their own devices. This annual test helps protect AUB customers from potential water quality problems caused by cross-connection. Testing must be performed by state-certified testers. After testing has been performed, please forward the test reports to AUB for our records. If your device fails the initial test, the device needs to be repaired and re-tested.
Because AUB is responsible for ensuring that testing and repair activities are accomplished within a limited time frame, we need to hear as soon as possible from you regarding either test results or the need for more time for testing or making necessary repairs.