Customer Service PhoneAUB: Your Neighbor. Your Utility.

Our main office and walk-in Customer Service Center is open daily (View Business Hours), and after hours personnel can help with service trouble.

Whether you’re new to the Athens area, are moving from home to home in town, or just need information about area utilities services, AUB is here to help. We provide electric power, natural gas, water and wastewater services. Your home may be your biggest investment, and we want to be a dependable partner in helping you get the most out of life at home. Call us at (423) 745-4501 or visit our office for more information on how AUB can help you with any aspect of your utilities.




Service is Why We're Here

ResidentialOur Customer Service Representatives understand your needs. They can make setting up an account quick and easy, and they can answer any of your questions about our programs, policies and practices. If they don't know the answer, they'll get it for you or will put you in touch with the right person. Just come by our offices located at 100 Englewood Road and talk with Jan, Cheryl, Holly, or Tie.